Local Delivery

We are very proud to be able to offer a free* dog food delivery service around our beloved Worcestershire. Our weekly delivery schedule is fulfilled every week, so you can plan around when we will be in your area.

Delivery Schedule by Day

Monday -Malvern and North and West Worcester (including Ombersley, Barbourne,  St Johns, Rushwick, Powick, Alfrick and Claines  (Postcodes – WR1, WR2, WR3, WR9 0, WR13, WR14 and part of WR6)
Tuesday – South and East Worcester (Including Warndon, Ronkswood and Whittington) St Peters, Kempsey, Upton upon Severn, Tewkesbury, Bishops Cleeve, Bredon, and Cheltenham (Postcodes – WR4, WR5, WR8, GL20, GL54)
Wednesday – Pershore, Evesham, Broadway, Long Marston, Honeybourne, Alcester and Stratford. (Postcodes – WR7, WR10, WR11, WR12, GL55, GL56, CV37, B50, B49)

Coventry and Alvechurch deliveries are completed on the Wednesday nearest the 15th of the month.

*All local deliveries placed with a total over £35 are eligible for free delivery within the delivery schedule. Any orders placed under £35 will be subject to a delivery surcharge.

Orders are required to be completed by 10pm the day before delivery.

E.g Kempsey/ WR5 orders will need to be placed by 10pm on Monday. Any deliveries placed after this cut off period will be rolled over to the following week.

We aim to complete deliveries between 14:30 and 20:00. However with additional factors out of our control, such as traffic, roadworks and accidents, some deliveries may run over slightly later, especially on our busier days. If you would like an estimated time of arrival then this can be provided after 11:00 when the delivery route has been confirmed.

We hope you love our free* dog food delivery service for Worcestershire, Gloucestershire and Warwickshire as much as we love being able to provide it.

The delivery schedule may change, however customers who have placed orders which have not been delivered yet, will be notified prior to the change.

* Raw deliveries will incur a one off refundable deposit fee for a cool bag, to take part of the cool bag exchange system. We will contact you to add this to the delivery if not selected on first delivery.

Urgent Deliveries

Forgotten to order? Don’t worry we also accommodate urgent deliveries. These will incur an additional delivery surcharge dependent on the location.

Out of area? 

The above are an outline of the areas we deliver to for all of our products, however if you are located in one of the surrounding areas, then we will do our best to accommodate this when we are in the near by area –  although a surcharge may apply.

We do also offer a courier delivery service for all of our dry products. Simply add your items to the basket and during checkout the shipping cost will be calculated. With free shipping over £50. We opt to ship with Fed Ex and Royal Mail.

All orders placed before 13:00 Monday-Friday will be shipped same day on the chosen delivery service. Any orders placed after 13:00 will be shipped the following working day.

Click and Collect 

We offer click and collect from our Tewkesbury shop, situated half a mile from Jct 9 of the M5.

Simply add your items to the basket, and at checkout select the click and collect option. In the notes please advise us when you would like to collect, so that we can get your order ready. Please note that collection is within the shop opening times and within 7 days of placing the order. Any orders placed and not collected within the 7 days, will be automatically cancelled.

Payment can be made by any of the website payment options.

Contact Us

To place an online enquiry please fill out the form below or email info@btbdogsupplies.co.uk: