Description
We have changed all raw deliveries to a cool bag swap system. As we hand deliver to the door, we are in a position to offer a bag swap service. Where by frozen items will be delivered within one of our cool bags and then bag(s) will be exchanged during all future deliveries. If you aren’t going to be home for delivery, just leave the bag somewhere safe for us to collect.
Thus saving items being packaged into single use items/ plastics/ polystyrene bags etc.
This will attract a one off fee of £10 per bag. Which given we don’t charge a high premium for deliveries, will save you a fortune over time – courier deliveries are roughly £9 per delivery, for some of our customers this would equate to £45 a month just for delivery alone eeek.
The bags we have sourced are sturdy and will hold around 15kg of TDB, so for most of our deliveries one bag will suffice.
General wear and tear throughout the lifetime of the bag will be maintained/replaced by Btb Dog Supplies. Any significant damages caused by customers such as dogs eating the bag or returned in an unkempt condition, the cost to replace may be passed to the customer.
